Privacy Policy

This Privacy Policy is issued by Kumar Infotech ("we", "us", or "our"), the developer of the DealerX dealership management platform and Android application.

DealerX helps vehicle and tractor dealerships manage CRM, leads, follow-ups, sales, incentives, and field area coverage. This policy explains what personal data we collect, including location data of Salesman and Sales Manager users, why we collect it, how it is used, and the choices you have.

This policy applies to:

• Dealership staff who use the DealerX Android app or website, including Salesman, Sales Manager, administrators, and other roles assigned by their employer
• Dealership owners and administrators who create an organization account
• Visitors to the DealerX website

If you use DealerX as an employee or contractor of a dealership, your employer is typically the organization that decides how your work data (including location) is used inside that dealership.

This section is the disclosure required for Google Play regarding collection and use of location.

3.1 What location we collect

For users logged in as Salesman or Sales Manager, DealerX may collect:

• Precise location from GPS, Wi-Fi, and mobile network (Android location permission: approximate and precise)
• Timestamp, accuracy, device identifier associated with the logged-in user, and related visit or beat-plan context
• Check-in / check-out coordinates when a field visit, dealer visit, or attendance event is recorded

3.2 Salesman location tracking

When a user has the Salesmanrole, DealerX tracks that person's location to support field sales work. This includes:

• Recording where visits and follow-ups take place (area coverage and visit reports)
• Matching the Salesman to assigned beat plans, territories, and dealer/farmer locations
• Showing the Salesman's field location to authorized supervisors (Sales Manager and dealership administrators) so the dealership can verify coverage and attendance
• Collecting location while the Salesman is using visit, attendance, or coverage features in the app (foreground)
• Where the user grants background location permission, continuing to collect location while the app is minimized during assigned duty / field-work hours (background location), so coverage and live tracking remain accurate when the screen is off or another app is open

3.3 Sales Manager location tracking

When a user has the Sales Manager role, DealerX:

• Tracks the Sales Manager's own GPS location in the same way as a Salesman when the manager is on field visits, joint calls, or area coverage work (foreground and, where permitted, background during duty hours)
• Lets the Sales Manager view location, visit history, and area-coverage data of the Salesmen they supervise, so they can plan beats, confirm field presence, and support the team

Sales Manager location is collected because managers also perform field work. Supervisory access to Salesman location is an intended product feature of DealerX, not advertising or analytics for unrelated purposes.

3.4 Why we collect this location

Location of Salesman and Sales Manager users is collected to:

• Provide area coverage tracking (beat plans, visit reports, territory coverage)
• Verify field visits and attendance for the dealership that employs the user
• Help Sales Managers supervise field teams and allocate work
• Improve operational reports (coverage gaps, visit density, route/time in field)
• Protect the dealership against false visit or attendance entries

We do not collect Salesman or Sales Manager location to show ads, to build advertising profiles, or to sell location data.

3.5 When tracking happens

• After the user signs in with a Salesman or Sales Manager account and grants Android location permission
• During work-related use of the app (visits, check-in, coverage, live tracking)
• In the background only if the user (or their employer's device policy) has allowed background location, and only in connection with field-duty tracking described above

Location tracking is not applied in the same way to every role. Other roles (for example accounts or back-office users) are not live-tracked as field staff unless they are also assigned Salesman or Sales Manager duties.

3.6 Who can see location data

Within the same dealership organization, location may be visible to:

• The Salesman or Sales Manager it belongs to
• Sales Managers and administrators of that dealership who need it for supervision and operations
• Kumar Infotech support staff, only when required to fix a support issue, and subject to confidentiality

Location is not shared with other dealerships. We do not sell location data.

3.7 Your location controls

• Android will ask for location permission. You can allow, deny, or later change this in Android Settings → Apps → DealerX → Permissions → Location.
• You may choose "While using the app" or, if presented, "Allow all the time" for background tracking needed by field-duty features.
• If location is denied, visit tagging, live coverage, and related Salesman / Sales Manager tracking features will not work correctly. Other CRM features may still be available.
• If DealerX is installed on a company device, your employer may require location permission as a condition of using the app for field work.

Depending on how you use DealerX, we may also collect:

• Account data: name, mobile number, email, password or sign-in tokens, role (Salesman, Sales Manager, admin, and others), dealership / branch
• Work data: leads, customers, follow-ups, visit notes, beat plans, sales figures, incentives, and reports you or your team enter
• Device data: device model, OS version, app version, crash logs, and approximate network information needed to run and secure the app
• Photos or files you attach to a visit, lead, or document (only if you choose to upload them)

Customer information you enter (for example a farmer or buyer's phone number) is processed on behalf of your dealership so you can run CRM and follow-ups.

We use personal data to:

• Create and authenticate user accounts
• Provide CRM, follow-up, sales, incentive, reporting, and area-coverage features
• Track location of Salesman and Sales Manager users as described in Section 3
• Secure the service, prevent abuse, and debug failures
• Send operational notices (for example login or visit alerts)
• Comply with law and respond to lawful requests

We share data only as needed to operate DealerX:

• Within your dealership: colleagues with permission, including Sales Managers viewing Salesman location and visit data
• Service providers: hosting, database, authentication, and crash/analytics vendors who process data on our instructions (for example cloud infrastructure). They are not permitted to use your data for their own marketing
• Legal: if required by law, regulation, or to protect rights, safety, or the security of the service

We do not sell personal information, including location.

Account and work data are kept for as long as the dealership account is active and as needed for reports, audit, and legal obligations.

Location history for Salesman and Sales Manager users is kept for operational reporting and visit verification. When a dealership account is closed, or when we are asked to delete data and no legal retention duty applies, we delete or anonymize personal data within a reasonable period.

We use technical and organizational measures appropriate to a business app, including encrypted transport (HTTPS), access controls, and role-based permissions so that location and CRM data are available only to authorized users of that dealership.

No method of transmission or storage is completely secure. Please keep your login details confidential and use device lock-screen protection.

Depending on applicable law (including India's Digital Personal Data Protection Act, 2023, where it applies), you may request access, correction, or deletion of personal data we hold about you.

If you use DealerX through your employer, some requests (including deletion of location or visit history) may need to go through your dealership administrator, because that data is also the employer's work record.

You can also uninstall the app and revoke location permission at any time in Android settings.

DealerX is a workplace tool for dealership staff. It is not directed at children under 18, and we do not knowingly collect personal data from children.

We may update this Privacy Policy when the product or the law changes. The "Last updated" date at the top will change. Material changes to location tracking of Salesman or Sales Manager users will be reflected in this page, which is the policy URL submitted to Google Play.

For questions about this Privacy Policy, location tracking of Salesman or Sales Manager users, or a data request, contact:

Kumar Infotech
Product: DealerX
Android package: com.kumarinfotech.dealerx
Google Play listing: DealerX on Google Play

Please use the support / contact details published on the DealerX Google Play Store listing, or reach Kumar Infotech through the official channels listed there, and mention "DealerX privacy / location tracking" in your message.